Unit Computing Specialist
Office of Technology & Instructional Service, Rutgers Business School
- Engineered an internal OCR/image-processing web tool that extracts hardware service tags and exports Excel-ready data, reducing manual inventory entry by 70%.
- Maintained and supported 275+ campus workstations, enterprise domain integration, classroom AV, printers, Wi-Fi, VoIP phones, and Bloomberg terminals used by 1,000+ students.
- Wrote Python automation to sanitize and validate large email datasets, improving data integrity for internal workflows.
- Promoted from Student Worker to Part-Time Specialist, mentoring new student hires and acting as an escalation point for complex technical issues.